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Eying Savings, State Street Wants To Use AI On “Almost Everything”

Banks and other financial institutions (FIs) around the financial services ecosystem are increasingly investing in artificial intelligence (AI) and machine learning (ML) technologies. Roughly 80 percent of banks...

Fintech: Sector Can Benefit From Up To $512 Billion via Intelligent...

A new report from Capgemini’s Digital Transformation Institute reveals that, by 2020, the financial services industry could reap up to $512 billion in new global revenues...

Barclays Appoints Adam Kelleher as Chief Data Scientist for Research

Barclays has announced the appointment of Adam Kelleher as Director and Chief Data Scientist for Research. In this newly created role, he will be...

JPMorgan Chase Hires Manuela Veloso from Carnegie Mellon to Head AI...

JPMorgan Chase is doubling down on artificial intelligence. The bank said in a note to employees on Thursday that it's hired Manuela Veloso as...

Use of AI and Machine Learning on the Uptick in Finance

Financial services organizations realize they have the potential to apply advanced analytics for both internal and external benefits since they have large data sets...

Juniper Research: Chatbots can save $8B/year for banking, healthcare

A new study from Juniper Research has found that chatbots will redefine the customer service industry, with healthcare and banking sectors set to benefit...

Is Artificial Intelligence the Next Dot-Com Bubble?

If you’ve played Texas Hold’em, then you know how tough it is to be a good poker player. Lots of venture capitalists like to...

Financial Institutions Bullish on Intelligent Chatbots

Research reveals that most banking providers will be using automated chatbots to handle a significant volume of customer conversations in the near future. Some...

Pepper the AI robot now doing customer engagement in UAE bank

In a bid to make banking more convenient, a UAE-based bank is introducing an artificial intelligence robot that will engage customers by telling them...

Machine learning for financial advice call center

Kate Besser and Scott Fullman, managers in D&A Consulting in Chicago, talk about how they're working with a call center for a Financial Advisory...