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Accenture: Bankers believe AI will dominate banking within 3 years

The Accenture Banking Technology Vision 2017 report from Accenture finds that bankers believe AI will revolutionise the way banks gather information and interact with customers. In the next stage of AI adoption, banks will use...

AI and insurance: How much privacy would you trade for a cheaper policy?

By Alston Ghafourifar, CEO and Co-Founder, Entefy Do you have car insurance? Health insurance? Homeowners insurance? Chances are you are a customer of at least one insurance company and a policyholder on one or more...

What’s the Future of Chatbots? Listen to Experts

Chatbots and AI—what makes them so engaging? How can banks and financial institutions utilize bots to improve the relationship with consumers, while driving engagement? This was the penultimate question during the Bank Innovation Twitter Chat today. We’ve...

Artificial Intelligence to dramatically impact businesses: TCS

Artificial intelligence, regarded as "essential" to competitiveness, will have a dramatic impact on businesses by 2020, according to a study by India's leading IT services provider Tata Consultancy services. Focused on the current and future...

Financial Institutions Bullish on Intelligent Chatbots

Research reveals that most banking providers will be using automated chatbots to handle a significant volume of customer conversations in the near future. Some are doing it already. Powered by chatbots, conversational commerce (Voice-First...

Robot ETFs Give Investors Chance to Own Next Technology Wave

Technological leaps in robotics and artificial intelligence will change the way people live and work, and two exchange-traded funds (ETFs) may help to make money along the way. The Global X Robotics & Artificial Intelligence...

AI Applications in the Insurance Industry

Artificial Intelligence (AI) encompasses everything from machine learning to the Internet of Things (IoT). Thanks to these tech advancements, AI systems are now able to perform tasks that previously required human intelligence, such as...

AI for Insurance: Friend or Foe?

Over the past five years, we have witnessed substantial startup activity across a broad range of financial services sectors, with fintech funding overall surging from $2.2B in 2011 to $14.4B in 2015 (per CB...

Fintech Accelerating Chatbot Deployments

Your bank really wants to chat. This week Bank of America, MasterCard and several financial start-ups announced new tools — known as chatbots — that will allow customers to ask questions about their financial accounts,...

Bank Of America’s IT Transformation: Benchmarking Against Uber and Amazon

Bank Of America Merrill Lynch is in the midst of sweeping digital transformation involving all aspects of its customer-facing operations. InformationWeek spoke with several of the company's technology executives to find out where IT...

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