Monday, May 21, 2018
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Digital Assistants/Bots

Here Are 10 Customer Experience Implementations Of AI

The future of customer experience is artificial intelligence. Artificial intelligence is popping up everywhere and changing how customers interact with brands. In fact, by...

Survey: One-Third of Shoppers Spend More When AI Is Used

When it comes to resolving problems, consumers prefer to speak with a real, live person. But when it comes to other interactions, chat bots...

What Can You Expect From Chatbots In 2018?

A box pops up in the bottom-right corner of your screen. Text appears. “Hello. How can I help you today?” Is it a person...

60 Cybersecurity Predictions For 2018

Like death and taxes, there are only two safe predictions about cybersecurity in 2018: There will be more spectacular data breaches and the EU General...

For Best Results, Keep Your AI Projects Well-Grounded

By Andrew Froehlich, lead network architect, West Gate Networks If you agree with the clear majority of respondents (nearly 85%) of a recent Boston Consulting...

Andrew Ng Has a Chatbot That Can Help with Depression

I'm a little embarrassed to admit this, but I’ve been seeing a virtual therapist. It’s called Woebot, and it’s a Facebook chatbot developed by Stanford University...

Let bots handle more complex requests, suggest 7,000 in survey

Operators are increasingly turning to artificial intelligence (AI) bots as a way to streamline customer service, but a new study suggests their focus areas...

How These 6 Ecommerce Companies Use AI To Power Their Sales

Whether you want to streamline your sales process, capitalize on business leads with on-point marketing sequences, or spot the next consumer trends as they...

No One Is Happier About Customer Service Chatbots Than the People They Are Designed...

The wave of chatbots darkening the horizon has been frightening for those who are in customer service and support jobs. Many news articles have...

Artificial Intelligence in Sports – Current and Future Applications

The North American sports industry is a cultural and economic staple generating billions of dollars in revenue each year. Spectator sports fall under the broader category...

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